Privacy Policy

We value your trust and are committed to keeping your personal information safe and secure.

Your Privacy Matters to Us

At Bunon-Shree, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

By using our website or purchasing from Bunon-Shree, you agree to the practices described in this Privacy Policy.

Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Delivery and billing address
  • Order and purchase details
  • Payment-related information
  • Product preferences and communication preferences
  • Information you provide when contacting customer support
  • Reviews, feedback, or other content you submit

We may also collect certain technical information about how you interact with our website, such as device type, browser information, pages visited, and general website usage data.

How We Use Your Information

We use the information we collect to:

  • Process and confirm your orders
  • Deliver your purchases to you
  • Contact you regarding your order
  • Provide customer support
  • Process payments and refunds
  • Handle returns and exchanges
  • Improve our products, services, and website
  • Understand customer preferences and website usage
  • Send promotional updates, offers, or newsletters where permitted
  • Prevent fraudulent or unauthorized activity
  • Comply with applicable legal and regulatory requirements

Customer information is commonly used by e-commerce businesses to process orders, arrange delivery, provide customer support, and improve the shopping experience.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, such as:

  • Delivery and courier partners
  • Payment service providers
  • Website and technology service providers
  • Customer support services
  • Legal or regulatory authorities when required by law

For example, delivery partners may need your name, phone number, and delivery address to successfully deliver your order. This type of limited sharing is also reflected in Bangladesh-based e-commerce privacy practices.

Payment Information

When you make a payment through our website, your payment may be processed by a third-party payment service provider.

We may receive payment status or transaction-related information necessary to confirm your order, but sensitive payment credentials should be handled by the relevant payment provider according to its own security and privacy practices.

Cookies & Website Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide a more personalized shopping experience

You may be able to manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Marketing & Promotional Communications

With your permission, we may send you information about:

  • New arrivals
  • Saree collections
  • Jewellery and accessories
  • Special offers
  • Promotional campaigns
  • Seasonal collections
  • Bunon-Shree updates

You can choose to stop receiving promotional communications at any time by following the unsubscribe instructions in the communication or contacting us directly.

Your Information & Your Choices

You may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Update your contact or delivery information
  • Ask about how your information is being used
  • Request deletion of information where applicable

Some information may need to be retained where required for order records, legal, accounting, fraud-prevention, or other legitimate business purposes.

Children's Privacy

Our website is intended for general customers and is not specifically designed for children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required.

Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

Bunon-Shree is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Bunon-Shree
Email: bunonshree@gmail.com
Phone: +8801754-154145

Customer Support Hours:
Saturday – Thursday
10:00 AM – 8:00 PM